Refund & Return Policy

Effective Date: January 7, 2026

At Heathmade, we take pride in manufacturing high-quality aftermarket parts right here in the USA. Every product is carefully inspected before it leaves our shop. If there is ever an issue with your order, we're committed to making it right.

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Returns

Returns are accepted within 30 days of delivery for eligible items.

To qualify for a return, the item must:

• Be unused and uninstalled

• Be in its original condition

• Include all original hardware and packaging

• Be accompanied by proof of purchase

Please contact us before returning any item. Unauthorized returns may be refused.

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Non-Returnable Items

The following items are not eligible for return or refund:

• Custom-made or made-to-order products

• Special-order items

• Parts modified, painted, coated, welded, or otherwise altered after delivery

• Items that have been installed or used

• Clearance or final sale items

 

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If your order arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery. Include your order number along with clear photographs of the item and packaging.

If the issue is determined to be our mistake or a manufacturing defect, we will repair, replace, or refund the item at no additional cost to you.

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Order Cancellations

Orders may be canceled before production or shipment begins.

Once fabrication has started, materials have been purchased, or the order has shipped, it cannot be canceled. Custom and made-to-order products are non-cancelable once production begins.

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Refunds

Once an approved return is received and inspected, refunds will be issued to the original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

Original shipping charges are non-refundable unless the return is the result of our error.

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Return Shipping

If the return is due to our mistake, such as receiving an incorrect or defective item, we will provide a prepaid return shipping label.

For all other approved returns, the customer is responsible for return shipping costs.

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Fitment Responsibility

Customers are responsible for verifying compatibility before placing an order. If you are unsure whether a part will fit your vehicle, please contact us before purchasing. We are happy to help confirm compatibility whenever possible.

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Contact Us

If you have any questions about your order or need to request a return, please contact us through our website's contact page or by email. We're always happy to help.